Tantumap Privacy Policy

Welcome to use the "TantuMap app" and other products and services of Guangzhou Lizhi Network Technology Co. , Ltd. ("we") .

We always attach importance to user's personal privacy and data security. We want to describe in as plain and clear a language as possible how we collect, use, store, and share information about our users. If you have any questions, comments or suggestions regarding the content of this policy, you may contact us through the contact information provided at the end of this privacy policy. This privacy policy applies to all products and services linked to this link. In addition to this privacy policy, our product may also provide a privacy statement that applies only to that particular product. In addition, if a specific product or service of Guangzhou Lizhi Network Technology Co. , Ltd. has a separate privacy policy, the product's specific privacy policy will take precedence. The content not covered by the product privacy statement or the specific product privacy policy shall prevail.

This privacy policy will help you understand the following:

The range of information we collect;
How we use the information we gather;
How we use Cookies or other similar technology;
How we share the information we gather
How do we deal with underage users'information;
How users manage their personal information;
How do we keep users'information secure
Update of Privacy Policy;
How to contact us.

The range of information we collect

1. User-Submitted Information:

Personal information proactively provided by users. Personal information refers to all kinds of information recorded electronically or in other ways, which can identify the identity of a natural person or reflect the activities of a particular natural person, either alone or in combination with other information. We do not collect personal information from users unless they submit it or agree to it. For example: When users use the journey assistant function, users need to provide us with mobile phone number to register and use the functions.
Non-personal information provided by users on their own initiative. In the process of using our products and services, the user may voluntarily provide us with some non-personal information, as required by the function. This non-personal information generally does not identify you as a person. For example, you may submit information such as the screen and chip of your current phone to us when using our machine-checking function, so that we can accurately verify the authenticity of the phone and provide the machine-checking service to users, collecting information about these screens and chips will also help us improve the accuracy of our machines.

2. The information that we automatically collect when using products and services.

To analyze user behavior, improve user experience, and optimize the performance of our products and services, we automatically collect certain logs, behavior, device information, and diagnostic information from your phone, platform computer, and other devices that access the application. These messages include:

Web log information. When you use our products and services, we might automatically gather some information through WEB logs or some program software (such as software development kit, pixels, scripts, or other tracking mechanisms) and store it in our server logs. Such information may include: detailed usage of products and services, such as when your application was opened, how long it was used, the page address accessed, etc. ; device event information, such as crashes, system activity, etc. ; Ip Address; Your time zone, etc.
Device attributes: information such as your device's brand, model, operating system, resolution, screen size, Bluetooth settings, Internet connection status, list of installed applications, hardware and software versions, battery capacity, signal strength, available storage space, browser type, application and file names and types, and plug-ins. User Actions: information about the actions and behaviors that a user performs on a device, such as whether the window is set to current or background.
Device serial numbers or other device identifiers: Device serial numbers such as Imei, network device hardware addresses (such as Mac addresses) , AD identifiers (such as IDFA in Apple Devices) , etc. Device signal: Your Device's Network Status, Bluetooth status, Wifi access point information, etc. Location Information: We may collect and process information about your location using GPS, Wifi, or other technologies.
for sensitive user information, such as user's IMEI number and GPS location, we will ask your permission before collecting. For some non-sensitive information collection, it may be default and automatic. You can restrict us from collecting information from your mobile device or using specific permissions by adjusting the "settings" option on your mobile device. When you restrict our access to a certain permission, it may affect the operation of a function, so that we may not be able to continue to provide you with the corresponding services, and no longer process your corresponding information.

How we use your personal information

1. Map functions required to use and purchase products:

USER REGISTRATION:

When you download, sign up, log in, or buy a product/service from TantuMap, rent a car, provide us with the following information: Phone number, username, Password, and other registration information. We may use the information you provide us to contact you, providing you with important information, necessary notice, etc. from time to time. For certain functions, registration with US is optional.

PURCHASE OF TICKET ITEMS, HOTEL RESERVATION SERVICES:

We may collect your name, passport number, departure date, telephone number and email address when you use the ticketing and hotel services to confirm your purchase with an overseas supplier, for supplier audits.

LOCATION SEARCH:

In order to improve and optimize the function of our products, when you use the page search function, we collect the content of your search queries, the links you click on, the error messages you post, the content of your feedback and comments, the images you upload, as well as your Ip address, device information, Browser type and language used, operating system version, network operator information, access time.

ITINERARY PLANNING:

When you use the itinerary assistant, you will provide the itinerary, routes, places to visit, dates and other information for the system algorithm to arrange and recommend your itinerary, your itinerary will also be included in the itinerary library. We won't share the details of your itinerary with other users or third parties on your behalf unless you volunteer to share it.

ROUTE NAVIGATION:

When you use the map route planning and navigation functions, you will actively provide navigation starting point, end point, passing point and travel trajectory for the system to carry out the necessary route planning services.

FOOTPRINT RECORD:

When you use the "footprint" function to record your footprints, you will automatically turn on the phone system permissions for the map, a journey map will record your stops in a tourist area, time spent there, and so on. You can choose at any time to stop recording and delete the recorded data.

SOCIAL FEATURES:

When you use social features (including group chats, Q & A, travelogues, reviews, dates, and so on) , your nicknames, portraits, itineraries, etc. will be posted through us to specific sections of the platform as a result of your voluntary disclosure, for your social needs. In the process of voluntary disclosure of information, please be vigilant, carefully speak and choose to disclose the content.

THIRD PARTY SERVICES:

In order to make your overseas travel more substantial and convenient, we have introduced a wealth of third-party services and functions. Such as the use of related functions. When you use a third-party service, you may be required to submit your personal information (in some cases, personal sensitive information such as your identity, contact information, transaction information, payment information, etc. . I would like to remind you that this policy is not a substitute for the privacy policy of third party services that you access through the use of exploration map products/services. Please refer to the Third Party privacy policy when you use third party services.

CUSTOMER SERVICE CONSULTATION AND AFTER-SALES SERVICE:

When you use the client software frequently to our error or display error log information, in order to check software errors, to provide you with better services, we record and collect your configuration information, exception data, and other documentation on your device for diagnosing and refining products and services. When you contact the TantuMap, we may record your contact information, your identity, and the content of your call for your convenience or to help you solve the problem.

2. To improve the functionality necessary for our products and services:

We may collect your order information, browsing information, your interests (optional) , navigation trajectories, and itinerary logs for big data analysis to form user profiles, trend analysis, to match content and merchandise that you might be interested in. We may also be able to obtain additional information about you for the legitimate need to provide service and improve the quality of service, including the information you provide when you contact customer service, the information you provide when you participate in the survey, and the information we get when you interact with our partners. For the information we gather, we might correlate it so that we can better serve you.

3. Functions Necessary To Secure Transactions:

To enhance the security of your system when you use our products and/or services, and to prevent phishing scams, hacking attacks, data bank intrusion and other threats to your account and payment security, we may look at your browsing information, your order information, your usual software information, your equipment information, etc. to determine the risk you face, and may record some links ("urls") that we believe are at risk; We will also collect your equipment information for analysis, traffic statistics and check the possible risks, in your choice to send us abnormal information to check.

How we use Cookies or other similar technology

Cookies are pieces of text sent automatically by the browser when a user visits a Web site. They usually contain identifiers, site names, and some numbers and characters, the Cookies data will be stored on your local device. It will help the browser to keep track of your settings and habits when you visit the site, which will make it easier for you to log in when you visit the site later, eliminating the need for duplicate settings, and then optimize the user's website experience.

Other similar technologies

In addition to Cookies, we use site beacons, Pixel labels, local storage, and the Software Development Kit ("SDK") to remember information about you for a better experience. PIXELS are small images in a web page or e-mail. Pixels gather information about your browser or device and allow you to set Cookies. Local storage allows data to be stored on a local browser or device, including H5 local storage and browser caching. The SDK is a block of code provided by our affiliate company or third-party partner that can be installed in our mobile application. The SDK can help us understand how you interact with our mobile applications and gather some information about the devices and networks used to access them. We'll use these techniques to document your preferences, provide account authentication and security services, optimize service functionality and performance (such as speeding up web page loading) , and use them for product analysis and research and advertising purposes.

How do we share and disclose your information

We do not sell your personal information to third parties, but may disclose or share your personal data if:

Disclosure with your express consent;
Disclose to our specific employee, affiliate or affiliate Technical Service Staff: We may share your personal information with other information with our specific department, affiliate or affiliate technical or other staff for the purpose of providing this product or service. These employees, affiliates, or affiliates can only store the information they need to perform these defined functions on our behalf.
Disclosure to third-party partners: Some of our service functions are provided by our third-party partners such as contractors, agents, advertising partners, application developers, etc. , so we may share some of your personal data with our partners in order to provide you with a normal service or for the purposes set out in other user agreements. We will only process your personal data for specific, clear, and legitimate purposes, and will only disclose to third parties the data necessary to provide the service. We will require third-party partners to comply with the requirements of this privacy statement and to take industry-standard security measures to ensure the security of your personal data, your personal data will not be used for any other purpose unrelated to this service.
In order to provide you with one-click sharing service, our App has integrated Umeng+ U-Share SDK , which will collect your device identifiable information (such as IMEI/android ID/IDFA, etc.) and public information of social account in order to share information with social account. For your information security, we have made data security confidentiality agreements with Umeng+, who will strictly abide by our data privacy and security requirements. We will not share your personal identifiable information unless authorized by you. For more information, please log in https://www.umeng.com/policy to learn privacy policy of Umeng+.
HUAWEI/OPPO/VIVO/Xiaomi/alliance/meizu Push SDK: In order to facilitate you to use Huawei, Oppo, Vivo, Xiaomi, Meizu mobile phone push message, we use the above manufacturers'push SDK. You need access to your device's hardware serial number, device MAC address, software list, unique device identifier, and you may not be able to use the feature service without granting that permission.
Josiah Goddard Google Huawei baidu location SDK. To provide you with location-based services, we use a variety of location SDK, the SDK needs to get your mobile terminal unique identification information (IMEI number) , latitude and longitude information, for the implementation of location features.
Tencent BUGLYSDK. To quickly locate the application problem to restore the Crash scenario, the following information is used (without user privacy) : Crash environment: Crash information and thread stack, ROM/RAM/SD card capacity, network/language, etc. APP Information: Package Name, version, ownership process name; device information: Imei and other device identification, used to determine Crash device statistics.
Disclosure based on law or safeguarding your material interests: where applicable legal requirements, or in response to a judiciary, court order, or similar requirements of other law enforcement agencies, or to prevent fraud and to protect our own, your, third party's or public's property or other vital interests, we may disclose your personal information where we deem disclosure to be urgent, reasonable and necessary.
Merger, division, bankruptcy, etc of enterprises. In the event of a merger, acquisition, bankruptcy, or other sale of all or part of the company's assets, any of your information owned or controlled by US may also be one of the assets transferred to a third party, we reserve the right to transfer your information and any other information we collect from this service to a third party.
We may be able to strip out all the personal identifiers from your information in a specific technical way, sharing aggregated anonymous user information with associated and non-associated parties. For Analysis and research related to the purpose of providing this product and service.

How do we deal with your data as a minor

Users of some of our products and services may include minors under the age of 18. We suggest that parents or guardians may direct minors under the age of 18 to use our products and services, underage users should consult their parents or guardians about this privacy policy before using our products.

How do you manage your personal information

In accordance with the requirements of China's "network Security Law" , "regulations on the protection of personal information of Internet users" and other laws, regulations and rules, and with reference to the prevailing practices of other countries and regions, we value your autonomy over your personal information and take multiple measures to ensure that you can exercise the following rights over your personal information:

Access your personal information:

You have the right to access your personal information, except for the exceptions stipulated by laws and regulations. You can login your registered account, in the Account Setup Center Query, Edit your personal information. If you can not manage this personal information in the above way, you can contact us at [ Tel: +861060641387] .

Correct your personal information:

You have the right to correct or update the error or incomplete information if you find that there is an error in our processing of your personal information. If you are unable to do so independently in the account center, you can contact us at [ Tel: +861060641387] .

Delete your personal information:

You can make a request to delete your personal information by calling [ Tel: +861060641387] :

Our handling of your personal information is against the mandatory requirements of laws, regulations, etc.
We collect and process your personal information without your consent;
We have violated our agreement with you by collecting and processing your personal information;
The cessation of the operation of one of our products or services and the discontinuation of the supply to you;
You no longer use our products and services, choose to cancel the account. 4. Write-off account:

You can log in to your previously registered account and choose to log out of your TantuMap account on the settings page. Once you log off your destination map account, you may not be able to use some of your destination map products and services, and your previously accumulated data may be permanently deleted irreversibly, so proceed with caution. If you are unable to self-service your logout request on the account administration page, you can contact us at [ Tel: +861060641387] .

How do we keep your information safe

Your personal and non personal information will be uploaded and stored in a Chinese mainland data center.
We attach great importance to the security of your user information, and we will take security measures to protect your personal information in line with industry standards, deploy a variety of techniques and management measures to prevent unauthorized access, modification, corruption, or loss of data. For example, we use industry standard encryption to ensure the integrity and confidentiality of your account information, and we deploy access control mechanisms to ensure that only certain authorized personnel can access your personal information. We will also adopt encryption, anonymization and other technical measures to protect the user information storage and processing security.
We will retain your personal information only for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law. We will try to protect your personal information security, but please note that due to the technical complexity of any security measures can not be 100% safe.

Update of this privacy policy

As our business grows, our privacy policy may change. We will provide you with significant updates to this privacy policy in a number of ways. For example, if you are notified in a pop-up window during a software update or upgrade, your continued use of our service means that you approve of our updated privacy policy.

How to contact us

For any questions, comments or suggestions, please contact us by the top-right menu ("..."Button) at home screen for feedback.
If you have any further questions, please feel free to call [ Tel: +861060641387] . We will respond within 15 days.